FAQ

What is the best technology for Money Counter Machine?

With about 100 years developing ,the technology of Money Counter Machine have many different as follow:

Base on the Instructure 

1.Back loading

Most of the normal Money Counter Machine is used Back loading . The first one back loading Money Counter Machine is made in china .It use more few spare parts , and cheaper rubbers, so the cost is much cheaper than the Front loading .

Because of much more good price but also can meet most requirement of cash handling work ,so Back loading Money Counter Machine being more and more popular in the world .

The advantage of the back loading Money Counter Machine is more cheap .Also it stable when counting the plastic money or software dirty money .So its better to choose back loading Money Counter Machine if your country banknote is plastic or very dirty and soft .Actually ,as Feelteck Experience , in Vietnam most of the Money Counter Machine include the bank use back loading , because they are using Plastic banknote .Also the in the some of the Asian countries .

2.Front loading

Front loading Money Counter Machine is more history than the back loading ,It have been about 100 years history , and Most of the rich country customer like front loading .

The front loading is more continues life time ,because of using the good parts inside ,meanwhile it also will be cost more .

The most advantage of Front loading Money Counter Machine is more heavy duty and can make more high speed than back loading .Feelteck Front loading Money Counter Machine FT-503 Can make speed up to 2000pcs/min, while Back loading only 1000pcs/min. Most of the bank with heavy cash handling work ,will need to order the front loading, because it put money in the front , much easy to count ,and also long life time .For example , Feelteck export more than 3000 pcs each year to the Mexico Bank Cash Center .

Finally , if you are a small shop ,small cash work you can choose Money Detecting Machine or Money Counter Machine back loading , but if you have heavy work on cash , you will need to by front loading Money Counter Machine .

Base on the Functions

1. Only Counting Money Counter Machine

This kind of machine only for using counting how many pcs it is without any detecting functions. In some countries the currency is very cheap there is very few of counterfeit fake money , so the only work for cash is just counting how many pcs ,so you can just choose the only counting Money Counter Machine is ok.

2. Count with UVMGIR basic detecting functions

This is most cost performance Money Counter Machine, its will detecting most of the counterfeit while counting , and give the result of how many pcs it is .

3. Supper detecting with Mixed Denominations .

This kind of Money Counter Machine Can detecting with Image of the Money ,and give the result and how many pcs and detail list of denominations with total amount .

Its better detecting and advance ,but also expensive than normal .

Base on the Sensor Technology 

1.IR counting Sensor

 Normally Money Counter Machine use the IR counting sensor to count how many pcs money and also detecting the double and half money.

It base on the light of IR decrease , For example when one banknote cover the IR sensor , the light will be very few after abstract by the banknote ,but when the banknote out of the IR arear , the light will be much stronger . So when one weak IR data and one stronger IR data , the machine will know one pc come ,count 1 PC.

Also it do the same reason as double and half detecting .

2.Length Sensor

The Length Sensor is not much popular used in the Money Counter Machine, it is use for check the Length of the banknote .In some country like Indian Rupee(INR), all the denominations is different Length , so we can read the length of the banknote , and make a judge for the denominations. Length Sensor is mainly used in the Mixed Money Counter Machine single currency .

3.Color Sensor

Similar like Length sensor, it also used for Single Currency Mixed denomination Money Counter Machine , if will ready the color data of the banknote , if all the denominations can be separated by Color than it will give the denominations result by use colors sensor .

4.UV sensors

UV Sensor means ultraviolet light , with UV sensor the Money Counter Machine will ready the UV parts , if checked there is different with the original money , will judge it as the fake money .For UV function actually the Counterfeit Money is very easy to make the feature the same as the original one , so most of the time the UV sensor of Money Counter Machine is only use for detecting the fake Money.

5.MG sensors

MG sensor means Magnetic. Actually most of the Original banknote of country have the Magnetic feature .Some of the Money have the Magnetic Thread in the middle of the money ,and some have Magnetic ink in the side of the Banknote .

Base on the different position of Magnetic , Money Counter Machine must change the position of the MG sensor .

Money of the Normally Money Counter Machine only use Big MG sensor about 128MM, on the center of Money Counter , it mainly to detecting the Magnetic Thread in the middle , when the Money counter machine counting the money , the MG sensor will got the Magnetic signal from the Money ,then the IC of the Money counter machine will know it ok or not , if do not have MG stop and error for Counterfeit money .

Anyway, there will have Magnetic Ink ,in the money , so some of the money counter machine will add small MG sensor , for example Feelteck Mixed Money Counter Machine add 4 small MG sensors for the Magnetic Ink .

Also , Feelteck make 3 big MG Sensors machine, which will full scan for the money Magnetic , anywhere in the money have MG it will detecting . This 3MG sensors is special for some currencies like Indonesia , Ghana ,Thailand and so on ,it make much more stronger for detecting Functions for Money Counter Machine .

6.CIS sensor

CIS sensor is the most advance technology sensor still now in the Money Counter Machine Technology .

CIS means contact Image sensor, actually it is widely used in the printer and scanner machine before use to Money Counter Machine .

For CIS sensor used in the Money Counter Machine, it will scan all the image of the Money with Color ,Red ,Green,Black and blue light .Also The sensor will scan the Image Under the IR light , the IR light image is very import for the money Detecting , it can detecting almost 98% fake notes, because the fake money maker is very difficult to make all the points the same as the original one , so we are very easy to make the detecting points if we find some different from the Fake money .

RGB Image after scanned

IR Image after Scanned

How can I choose a Money Counter Machine ?

If you want to own a Money Counter Machine , You will find there is many kind of money counter machine from the market , it hard for you to choose a suitable money counter machine suitable for yourself to use .

Any way you can find there are follow kind of money counter machine .

Money Detecting Machine 

The Money Detecting Machine is the machine only count one pc and check the Counterfeit Money by Manual ,one by one .Means you will need to put 1 banknote until the machine count and show the result , then you will need to put the other banknote .If you need to buy Money Detecting Machine ,most suitable for the small quantity cash handling work . For example you have a small shop , and customers come to shops with one or two cash to buy the products they need .You can use the Money detecting Machine to check the Counterfeit Money ,avoid to get the fake money ,to keep safe for Cash.

Money counter machine only count the number of the banknote with basic detecting

Actually the Money Counter Machine most popular in the world , Because it can count Money Automatic and with Basic Detecting .

In some countries ,used in Stations, hospital , school and supper market , in this place if do one business days , there have many cash accepted , and every days , you will need to make clear record for the cash numbers and amounts , but if all the work do by hand, it will be very hard and waste time work .So you will need to buy one Money counter machine , You just need to order all the money in our denomination, and count on the Money Counter Machine one denomination , Money Counter Machine will show how many pcs counted ,and you will know easy how much it is after you plus the denomination.

Also Money Counter Machine with Basic detecting functions, UVMGIR , Double and half , In this case will detecting more than 80% fake money , so its also be more safe and save time for you than handling by yourself .

• Mixed Money Counter Machine, can count Mixed denominations and give the total amount .Anyway for this kind of Mixed Money Counter Machine , there is also two kind

1.Single Mixed Money Counter Machine .

        Because of Multi Currencies Mixed Money Counter Machine ,need to installed the CIS sensor and use the Image systems . It will cost very higher than the normal sensors and normal PCB and IC . So Feelteck specially developed the single Mixed Money Counter Machine, it can only count one currency Value Mixed , but it will meet most of the requirement of the Mixed Money Counter.

Still now ,we have succeed to make develop the Single Mixed money Counter Machine for Turkey(TRL), India(INR) and Iraq (IQD). For this kind of Mixed Money Counter Machine,  it only special for one currency , but it also will give the list of different denominations and also with the result of Amount . The most important thing is the cost of the this Mixed Money Counter Machine is much cheaper than CIS machines ,but meet most of the requirement .

Also single Mixed Money counter Machine win much more quantity in the market because of the cheap price but good quality and functions .

2.Multi Currencies Mixed Money Counter Machine .

Multi Currency Mixed Denominations Money Counter Machine , is identified to use the CIS sensor and Image system .Because of the Multi currency , this machine need to Install more than 10 currencies and make value mix count .So it means ,will need more accurate and computing capacity .

You can very easy to choose the currency you need to count , put all the different denominations together to count . all the others work leave to the machine , she will give you the result of amount and list detail denominations .Also the more , it have MIX function , which if you put 5 different currencies different denominations together to count , the Multi currency Mixed money counter Machine will give you a report for which currencies how much total , it will be much easy when you count mix currencies. Also if you are a exchange point, you have different currencies need to change the USD , you just set the count currency to AUTO , when you put EUR ,it will automatic recognize the counting currency is EUR then give you the amount of EUR and list , and if you change to CNY , it will auto recognize as CNY never need you to change the Currencies .

Mixed Money Counter Machine with sorter functions , Multi pockets.

For the Mixed money counter sorter Machine, is use for sorting functions. When you need to single out one denominations in mixed denominations bundle money . In the Mixed Money Counter Sorter Machine will be easy . You just need to take one of the denomination you need ,put this banknote in the first of pc of count ,and set the machine mode to SDC , all the same denomination you need will count to the lower pocket ,while the others will reject to the up pocket .

Also when you need to sort the money by face or direction , the Mixed Money counter and sorter machine will do the work easily separate the money as you need.

What is Money Counter Machine can do ?

If you have small business or shops , you will need a money counter machine help you to save you time to handle the cash arrangement work

• Money Counter Machine Can help you to account the Cash within very short time.
• Money Counter Machine can Detecting the fake money when counting , it will help you to keep you safe on cash business.
• Money Counter Machine is more accurate than you personal .

What is the detecting functions for Money Counter Machine ?

Money Counter Machine help you avoid from fake money by follow detecting functions .

• UV(Ultraviolet) detecting

Its for detecting the UV reflex on the counting Currency . We will set the data of the original money data . Then when counter Met the fake money the UV data is much different than original the machine will detecting the fake one .

• MG(Magnetic)

Most of the Currencies have the feature of Magnetic. We put the MG hand to detecting the signal of the counting Money . If the Signal of MG hand is different than original feature ,you will see the machine stop for the MG detecting .

• Double-note

If there have more than 2 pcs ,money glued together , we named Double-note . Money Counter Machine will stop alarm ,avoid miscounting the number.

• CIS IR detecting

This is the most advance technology in the world now , CIS Image IR can detecting more than 95% counterfeit . So if you buy one machine with CIS IR detecting ,it will be more safe for you cash .

What is the different of Normal Money Counter Money and Mixed  Money Counter Machine?

When you decide to own one Money Counter , you will need to make clear if you need the Mixed denominations value mix function.

For normal money counter machine , she only counting how many pcs counted . And she will detecting the counterfeit with basic detecting functions. If you care more about the cost , and there is not so much supper counterfeit , you can choose one normally counter machine .

If you need a supper detecting money counter machine , the Mixed Money counter machine will be you better choose .

Another advantage of Mix Money counter machine is the machine can get the accurate amount with detail report .

So if you care more on easy using supper detecting , the Mix one more suitable for you.

What’s the history of Money Counter Machine ?

Money counter machine have more than 100 years history ,the technology also have many times revolution.

From Germany from Japan , before 1958 , all the Money Counter Machine is the world is front loading bill counter ,all the money place on the front count money , but the cost of this kind of banknote counter is very high .

1958 , Chinese company begin to start developing the new kind of money counter machine .In order to make high cost performance ,the first back loading money counter make finished .

Now , the Money Counter Machine have  been more and more smart .  From start , the Money Counting Machine only can count how many pcs , no have any detecting functions ,then the money counter  machine have UVMGIR detecting functions ,it will be more save when deal with cash avoid the fake money, And to now  Feelteck are making money counter machine base on different country banknote , can make the denomination value mix counting with the total result. And also the Mixed Money Counter Machine ,will have supper detecting function , can update for detecting without change any hardware .

How to Replace the Main Spare parts of Money Counter Machine

Money Counter Machine as a electronic product, it will need after service after long time used .To be honest we do not thing the user can repair the machine by yourself easily ,the better you can send the machine back to the seller to repair it ,because all the seller will have the technology engineer work on the after service ,so if you buy from them ,better way let them do the work .

Anyway, there is some main spare parts maybe you are interesting to replace by yourself ,

Replace the Big Motor of Money Counter Machine

Big Motor it’s the engine of the Money Counter Machine ,its very import parts for money Counter , if you find you machine do not running after power on ,the reason maybe he power supplier or the big moto , there is two kinds of big motor in the different money counter machine: AC motor and DC motor .

Most of the back loading money counter machine use the AC big motor , AC big motor will need supplied by the Transformer not the power supply .

If you need to change the AC big motor , you just remember the wire color , which color connect to which port of transformer , and just take off the bad big motor and replace the new big motor, just connect the same as before to the transformer , do not need any other adjustment , the machine will be work ok .

Note : Be careful the power is off ,the machine do not connect to the power ,because the Voltage of AC big motor is 220V ,its dangerous to our body if you do not power off when replace the AC big Motor .

Most of the Front loading Money Counter Machine use the DC big Motor .The DC Big Motor is with 24 V , or 12 V(Battery Machine), its more safe when you replace DC big Motor on the Money Counter Machine , you just replace the new to the bad one , connect the power supply with the wire position before , it will be working ok .

AC BIG Motor Picture

DC big Motor picture

PCB board 

PCB board is the brain of the Money Counter Machine , in the PCB board have IC inside ,which is installed with software . As you know , the Money Counter Machine work base on the software , so if the PCB board have problem , it means the Money Counter do not have brain, so it will be die or it will be crazy , the display will show many different Error . If you find you Money Counter Machine have money Errors and every time the Error is different or you find the machine do not do anything when power on ,the most of the reason maybe in the PCB board , you will need to replace the PCB board of the Money Counter Machine .

But as you know ,The PCB board is the brain of the Money Counter Machine , so there is many ports connect to different parts of the machine. Its difficult for a new person without technology replace it perfect without mistake , so if you need to replace ,remember to take photos to record all the ports and wire positions .so that when you replace the new one do not mistake , also you can ask with Feelteck after service to send you the video show you how to replace the PCB board .

Power supply/Transformer

Most of the Front loading Money Counter Machine use the Power supply 24/12 V to support the machine engine while the back loading Money Counter Machine use the Transformer .

If you need replace the transformer , first make sure the machine is cut from the Electric , and there is only three or four wire connect to Motors and PCB by the transformer , you just make sure do not connect mistake the position , after replace the machine will work .

Transformer picture

When you want to replace the Power supply 24V of Money Counting Machine , you will need to take the assemble of the power board with the plugs sockets and the power switch together , its very easy for you just connect to the ports that connect to the PCB board , and it will be work properly .

Small motor 

Small motor is the Motor which use to accepting the counted money from the counting path, it avoid the money fly out when counting .

The small motor problem is very easy to find out , only when your money counting machine small motor do not running ,it is cause of the Small motor problem .

Replace the small motor need to take the side cover off and take off the connect of PCB and power supply ,then replace the new small motor on is ok .

Zero-clear sensor 

Zer0-Clear sensor is the sensor which use to clear the last time count data .If you find you Money counter Machine, do not clear last count data , when you count you find the data of the this time is add with the last time data , its seams the Zero-clear sensor will be problem .

Because of the Zero-Clear Sensor is in the stacker of the Money Counter Machine , if you need to replace the Zero sensor you will need to take off the stacker , after take out the stacker then replace the zero-clear sensor out of the machine ,then connect the right position of the PCB board .

Note : After replace the Zero-clear Sensor you will need to return the Money Counter Machine to factory default setting .

Hopper sensor 

You know the Money Counter Machine, have the mode of AUTO counting or Manual Counting , Auto counting means when you put money on the hopper of the Money Counter Machine ,the machine will start to counting automatic without press any keys .

Manual Counting means, after you put the money on the hopper , you will need to press start key ,then the Money Counter Machine will start count the money on the hopper .

So when you find you machine is no the AUTO mode , but every time you need to press start key to count , its should be the problem of Start sensor problem .

For replace the start sensor , you need take out the full hopper , because the start sensor is fixed on the hopper , after you take out the hopper from the Money Counter Machine, you can replace the new assemble of Start sensor (Feelteck will make the assemble with wire and port to you ), then you need to return the factory default of all the data , the Money Counter Machine will be work ok .

Display Board/Display 

Display board and the display of Money Counter Machine , is very easy to find ,normally you find the display is broken or the display do not show the data or the display do not show properly , you need to replace the display .

Because of different money Counter Machine with different display , for example ,there have LED display ,LCD display ,also TFT LCD display . And also the display connect directly to the display board . The connect the display to the board normally is not easy to disassemble ,so normally when you find the problem of display , you just ask Feelteck to make the display and display Board assemble to you replace , if you do not got the assemble ,I think its very hard for you to replace the display succeed .

What’s the Moq for Money Counter Machine

Feelteck Money Counter Machine ,normal counting machine MOQ is 50 pcs , If you order the Mixed denominations Money Counter Machine MOQ is 10 pcs .

Also pls note if you need to OEM your brand, the MOQ also different , if you need to OEM with the color box, and also print the LOGO on the Money Counter Machine ,Moq :300pcs .

If you need to OEM the color box and print the LOGO on the machine for Mixed Money Counter Machine and also the display LOGO when power on the Machine , MOQ: 100 PCS .

What’s the Normal deliver time for Money Counter Machine

Deliver time is base on the quantity of the order , also because of if you need OEM brand or not .

Normally if you order lower than 100 pcs ,the deliver time about 15 days without any OEM brand with our normal boxed and stickers .

If you need to OEM , we will need to discuss before you order , because all the materials from our supplier have deliver time, and also the different time the deliver time also different ,so we will need to confirm you deliver time after you confirm the quantity ,Feelteck will give you the exactly deliver time before you order .

What’s the Mainly Certificate need for Money Counter Machine

There is different Certificate need from different countries for Money Counter Machine .For example in china ,if you make Money Counter Machine to Chinese bank, you will need to pass the CCC certificate , and also will need to pass the test of the government certification Special for Money Counter Machine .

In Europe , CE ,Rohs , will be needed .Or if you need to sell the Money Counter Machine to The Bank you must get the ECB certificate , which is tested by Europe Center bank .

In Canada or USA , the Fcc will be needed ,also some station need the UL requirement , but if you need to UL certificate products, it will increase the cost of the machine, and the Certificate of UL also cost very high , so if you need to UL pls talk with us first before your order.

And in Egypt ,if you need to import the Money Counter Money , the embassy certificate will be needed to each shipment , it will need separate to each shipment ,not one time certificate .

Also there is another country like Saudi Arabia also need certificate , So if you need to import Money Counter Machine , the better you need to study in your country which certificate need , and then discuss with Feelteck.

Where can I buy Money Counter Machine Online

Now the internet shop have been very popular . If you need to buy a Money Counter Machine online , there have many ways.

In china , you can buy from Tianmao , Taobao , and also you can buy from Alibaba.com there you also can buy money counter machine by Credit card pay .

I think the most of the person will buy from Ebay , Amazon or Walmart , in these website if you buy the money counter machine , it will be easy to find the shop to do the after service .

One of Feelteck Customer , also selling very good in Amazon , and do perfect after service , if you are not do business with Money Counter Machine just need to buy one to use yourself , you also can contact with us for the link of Amazon of Feelteck customer ,we will give the link for you to buy directly from our customer.

Top 7 Brand for Money Counter Machine

Feelteck

Feelteck is the manufacturer of Money Counter Machine with 13 years experience , in the past years, Feelteck start for made simple counting machine, now have developed to very width products line, like money detector ,money sorter ,Mixed money counter ,money sorter and also Coin counter and coin sorter .

Feelteck have succeed to support many customers allover the world make succeed. Feelteck have very high capacity of technology to customize any money counting machine you need .From design , software ,hardware , any requirement , Feelteck will satisfy you .

Detect

Detect is a new brand for money counter ,but in the past year, Detect increase big quantity in the Amazon, they got goods feedback from clients , the brand been famous with only one years work .

The machine DT 600 and DT800 ,Mixed money Counter machine , work very stable on the money counting and denomination value mix, give the result of total value, and the currencies applied to more than 105 countries currency . You can easily customize the currencies list install the Detect Money Counter in the software .

DT 800 ,with reject pocket , speed 800/1000 pcs/min, it will reject all the fake money in the reject pocket. The benefit of DT 800 is this machine do not need any stop, all continues counting saving more time for you .

Cassida

Cassida is a big brand in Money Counter Machine , about 30 years, Cassida start business in Russia, now have many Brach, Mainly business is in USA ,and also Dubai and Russian , Kasakhstan. Cassida succeed many tends in the bank in Russia, Dubai . The quality control is bank grade .So it’s a good brand you can safe to got a machine Cassida ,do not need to worry about the quality .

Accubanker

Acccubanker is a brand do very goods service , they have many after service branches in many South American .Accubanker is very professional on the Money Counter Machine, the can offer 3 years warranty for the all the machine, its almost the same as the life time of the money counter machine ,so if you buy from Accubanker you do not to worry about the service , the machine will works well on the full life time .

Dors

Dors Brand similar station as Cassida ,start from Russia , and growth very fast .Now have Chinese factory , Russian branch , USA ,and also in Turkey .

Dors is very famous in the world , Dors machines allover the world supper market, stations ,and also they succeed to the tends in banks .

Magner

Magner established in 1983 in USA, make serials of bank equipment like currency counters, Coins equipment and retail businesses also .

You can easily to find any suitable money counter machine for yourself use . Bank ,retail all ok, normal counting machine, also the Mixed money counter and the big money sorters .

Glory 

Glory is the manufacturer more than 100 years, being the leader of the money counter world , Glory almost covered all kind of money counter machine .Their distribute all over the world ,almost all the countries have the exclusive agent , so if you need to buy Glory machine, you can not direct by from them, or can not buy from others countries distribute ,only can got the machine in your area, in that way, you can got the fully service from the distribute .

What mainly Type for Money Counter Machine

If separate by Power supply, the Money Counter Machine will have follow type:

1) With battery support

Some countries ,do not have stable electronic , or when customer need to use the Money Counter Machine outside , you will need to have a machine without power supply .

Feelteck testing many kind of battery ,different brand, different capacity , the choose a suitable battery for the Money Counter Machine. Normally Feelteck with Battery machine can continues counting more than 3 hours, its enough for normally use outside . Of cause we can put more big battery inside the machine ,but it will cost too much on battery , so we choose only the suitable battery.

For the battery Money Counter Machine, Feelteck only for Customize , if you need this kind of machine ,you just talk with Feelteck consult us which machine can work on battery .

2)With 220V /110V plugs support

Most of the Money Counter Machine is direct use the plugs to connect to the electronic .Some of the machine use AC motor need to separate 110V/220V ,while some of the model you the voltage from 90 to 240 V, so you do not need to tell 110 or 220V .

Actually most of the people use Money Counter Machine indoor ,so its most poplar the supply is use the plugs directly to the room electronic because it cost much cheap than then others .Its the best choose if you only used indoor.

3)With adaptor support 

The reason why use adaptor in Money Counter Machine is there are some countries , very strict with the products with 220V or 110V ,like Argentina , it will cost much more for test and certificate 220V machine in Argentina , and also its difficult to import the machine with 220V ,than the machine with 24 V or 12 V adaptor . So In order to help customer in these countries customer import the Money Counter Machine Easily , we make some models with support of Adaptor .

Separate by the function of the Money Counter Machine 

 1) only Counting Money Counter Machine 

This kind of machine, is mainly for counting the number , some of this kind of models is very small size, only counting , very simple, easy to take out . But because of no any detections , very few countries , where there have no any fake money customer will buy this kind of money counter.

 2) Counting with Basic Counterfeit Detecting

The most big quantity machine now in the market is this kind of machine. As the condition of most area in using the cash, the most width useful machine is Counting with basic money counter machine . If you have one units of this machine, you can deal with the cash handling work and also will detecting with most of the counterfeit about 70% can be detect ,also will make to safe to cash arrangement work.

This kind of machine will meet most of the person use ,also the market and station not very heavy duty business , and it with very good price , its easy for your to buy one machine.

 3)Mixed Denomination Money Counter Machine

Mixed Money Counter is the model can make all the different denominations together count , and give the result amount .Its much easy than normal counting machine , if you have a shop , and you need to close today, count all the money in the Mixed money Counter Machine you will know clearly how much today’s turns out . You will save much time from the cash work ,you can have more time to deal with other works .

How to clean the Money Counter Machine

As one of the most important points for Money Counter Machine maintain .Because all of the sensor in money counter machine is very sensitive on the dust . If the sensor covered by dirty ,it will been problem, like counting not accurate or some errors. So we advice if your money counter machine is not use ,just cover it with the dust cover keep avoid from the dust .

If you need to clear the Money Counter Machine ,you need to focus on the sensors , do not use the water to clean the machine ,just keep the sensor dry , only clean the dusty on the sensors is ok .

Also if your machine is Mixed Money Counter with CIS sensor ,after clear the CIS sensor you will need to do CIS calibration, so that the CIS sensor can adjust to the best station to scan the high quality images .

How to the Money Counter Machine lauding

Actually , Money Counter Machine is very easy to use , Most of the time you just power on the machine, it will lauding with the default  You just need to put the money orderly ,in the hoper it will count the Money automatic without any other operation.

After Money Counter Machine lauding, you can choose some mode or detecting functions or some sorting function , also very easy , most of the operation make only by one key of panels .

How the Money Counter Machine counter for Polymer Notes

Most money counter machine need to customize the software special for the Polymer notes .Because most of the Polymer Notes have hole inside the money ,which will make counting sensor make mistaken account the numbers .

So when you need to count Polymer Notes on the money counter machine ,the engineer must to check what stations when your currency counting in the machine. Which position the hole of the banknote will be . And the engineer must to consider the positions of the hole and make the software know it’s the hole there ,not another new notes come .Only after testing long time on the machine ,the software be confirmed .

Also the most difficult for the money counter machine counting Polymer notes is the static electricity, after the Banknote got the Static Electricity ,the money will stick together very stronger , the money Counter Machine very difficult to separate the different notes .

So its not easy to count accurate , many note will count together as one note .

So we must make something deal with the static electricity , so that it do not happened .

We will use the Static Brush to reduce the static electricity ,when money counting , it will conduct the static electricity from the banknote to the metal of the machine ,and then to the ground .

How to Calibrate the Sensors of Money Counter Machine

Calibrations will be need ,when you replaced the sensors , when there is very dirty and you clean the sensor .

There is two kind of sensor need to Calibrated , First the counting sensor , this will happened when you find the counting machine is not count accurate or it do not many double-note error show in display ,it will be the counting sensor, you will need to replace the counting sensor , and then we will need to put the white paper , and press some key as the menu show you ,to adjust all the data of counting sensors to the best station .

The other sensor need to Calibration is the CIS sensor , when your Mixed money counting machine have many error on image ,it seams you need to lean the CIS sensor and make the calibration to the CIS sensor, with the white Acrylic Pin ,in the packing with the machine .

Which Money Counter Machine Can Count Mixed Denominations

There is different kind of Counter Machine can count Mixed Denominations .

• The single currency Mixed money counter , you just can choose one currency in the software which will have mixed functions . This kind of machine is the cheapest price in the mixed money counter , but it can not work Multi currencies .
• The Multi currencies Mixed Money Counter , with CIS sensor ,it be supper detecting with image detecting ,can improve the software base on the fake note .Also it can install 15+currencies in one machine ,If you always get big quantity of different countries currencies , buy one Multi currency Mixed Money Counter Machine is your best choice.

How much is a Money Counter Machine?

Money detector

Normally Money detector is for small business ,not have big quantity of cash work, price from around 80-140 USD .

Money Counter machine with UVMG :

Back loading Money counter machine : 90-150 USD

Normal front loading Money Counter : around 200 -300 USD .

Heavy duty bank grade Front loading Money Counting machine : 400-600 USD

Money Counter Machine Single Currency Mixed denomination: 200- 400 USD

Multi Currencies Mixed Money Counter Machine : 800-1900 usd

Coin Counter : Small business use , around 200usd

Coins Sorter : The heavy duty , around 2000 USD .

How to make the Trouble shooting for Money Counter Machine

Money counter Machine trouble shooting is very important to the after service, So if your money counter have some problem , you will need to ready through over the trouble shorting first , if you have normally counting machine , just check like this list will almost can shooting most of the problem.

Error show when the machine Power on , you will need to Check the voltage of sensors you can got the exactly trouble, the correct voltage as follow:

1, counting sensor voltage of the money counter machine.

1>,counting sensor receiver voltage

adjusting screw “A” and touch point “a”, the right voltage around 0.35V.

adjusting screw “B” and touch point “b”, the right voltage around 0.35V.

Note: when you are testing the voltage, make sure to cover the 2 counting sensors with blank copy paper.

.All kinds of possible problems and solutions of money counter machine:

1,When the money counter machine machine alarms and display the error message “A”, there are 2 possibilities:

1>, there is UV fake note detected by the money counter machine.

2>, if there is not UV fake note, the money counter  machine must have given wrong alarms to the real notes. You can choose to lower the sensitivity through the operation buttons as indicated in the operation manual.(Hold “ADD”, then find “AXX” for adjust the sensitivity with number button “0-9”)

2, When the money counter machine alarms and display the error message “b”, there are 2 possibilities:

1>, there is MG fake note detected by the machine.

2>, if there is no MG fake note, the money counter machine must have given wrong alarms to the real notes. You can choose to lower the sensitivity through the operation buttons as indicated in the operation manual. (Hold “ADD”, then find “bXX” for adjust the sensitivity with number button “0-9”)

3, When the money counter  machine alarms and display the error message “C”, there are 2 possibilities:

1>, there are more than one notes(chained notes) come down from the hopper, which the money counter machine count as one note. To solve this problem, please check if the feeding thickness is suitable for your note or not. Make sure that feeding thickness(gap) is only allow one pc of your notes tightly to go through(see the picture below).

2>, if there is no chained notes detected, the money counter machine must have given wrong alarms. You can choose to lower the sensitivity through the operation buttons as indicated in the operation manual.

( Please adjust the feeding thickness by this screw, when the machine show “C” or “E” with high frequency, you can get the way of adjusting in the operation manual).

4, When the money counter  machine alarms and display the error message “d”, there are 2 possibilities:

1>, there is smaller width note detected by the money counter machine.

2>, if there is no smaller notes detected, the money counter machine must have given wrong alarms. You can choose to lower the sensitivity through the operation buttons as indicated in the operation manual. (Hold “ADD”, then find “dXX” for adjust the sensitivity with number button “0-9”)

5, When the money counter machine alarms and display the error message “E”, there are 2 possibilities:

1>, there are more than one notes(double-notes) come down from the hopper, which the money counter machine count as one note. To solve this problem, please check if the feeding thickness is suitable for your note or not. Make sure that feeding thickness(gap) is only allow one pc of your notes tightly to go through(see the picture below).

6, When the money counter machine alarms and display the error message “F”, there are 6 possibilities:

1>, there is half note detected by the money counter machine.

3>, the money come from the hopper slantly.

4>, there is a hole in one side of the note or the money counter machine detects a plastic note. See the following way to solve the problem: press set button more than one times, when the machine display UXX, use the number button to make it to U00; when the machine display FXX, use the number button to make it to F00. finally press RESTART to confirm.

5>, there might be too much feeding thickness, check to reduce the feeding thickness to see what will happen.

7, When powered on the money counter machine display the error message “E02”, this means that there is problem with the counting wheel/counting wheel sensor.  

1>, see if there is dust with the counting wheel or the counting wheel sensor, or check if the counting wheel and counting wheel sensor is in correct position or not. The following picture for the counting wheel and sensor..

2>. The main motor  have not run, then check the main motor is working well or not, if not, you need change the main motor

8, When powered on the money counter machine display the error message “E03”, this means that there is problem with the operation panel/buttons. In this case you need to change the operation panel/buttons.

9, When powered on the money counter machine display the error message “E04”, this means that there is problem with the auto-start/feeding sensor.  

1>, see if there is dust or any object covering the auto-start/feeding sensor. see following picture for the sensor..

2>, check if the auto sensor is connecting well with the main board or not. See the connector from the above mainbaord illustration.

3>, the auto start sensor might be broken, you need to change the sensor.

10, When powered on the money counter machine display the error message “E05”, this means that there is problem with the stacker sensor.

1>, see if there is dust or any object covering the stacker sensor. see following picture for the sensor..

2>, the stacker sensor might be broken, you need to change the sensor.

11, When powered on the money counter machine display the error message “E06/E08”, this means that there is problem with the right and left counting sensors.

1>, see if there is dust or any object covering the left and right counting sensors, please clear it with brush

2>, check if the counting sensor is connecting well with the main board or not. See the connecters from mainboard illustration.

3>, if the above steps not solve the problem, the counting sensors might be broken, you need to change the counting wheel sensor.

If you have a Multi Currencies Mixed Money Counter , will shooting as follow:

A.Hopper Sensor Error (Something cover the hopper Sensor or the hopper sensor damaged).

B.Stacker Sensor Error (Something covered the stacker sensor or stacker sensor damaged.)

C.Main Sensor Error (Motor problem or speed sensor damaged.)

This data is just a sample, every Money Counter Manufacturer have different codes for trouble shooting, so you will need to check with the code with the factory .

What’s information Can Money Counter Machine Printing .

For print functions only used in Mixed money Counter Machine , it can print the receipt by the list of denominations , For example ,the USD 1 ,how many pcs , 5 USD ,how many pcs , and so no , also it will give the amount of the total .

For the double CIS money Counter machine, it will also printer the serial number of the USD,EUR ,when you print the receipt , then after the customer signature on the receipt , if you find the fake money you can easy to find who give the fake to you ,its easy to find the person with the signature , keep much safe for cash work.

How to upgrade the Software when New Version Currency Published .

It very popular countries will publish new version currency, some time, maybe only one denomination because of the King Birthday ,or others reason , sometimes ,they will publish all the version and all the denominations .

For the new versions the Mixed denomination money Counter Machine will never recognize it, because the software do not have this versions data , so if you need to make the mixed money counter machine work with the new version , you will need ask Feelteck to update on the new version .

For update the new versions of currency ,you will need to scan the new version 4 side , at least 30 pcs to us , so that our system can study the feature of the new currencies clearly .

After you scan by our Mixed money counter more than 30 pcs ,4 direction ,Feelteck Engineer will give you update with 48 Hours ,you just copy the new update to the USB update the new software and test the software with the new version is ok.

What’s Material for Money Counter Machine

Money Counter Machine is the very complicated systems, its include electronic technology , software ,technology and also Mechatronics technology .

One normal Money Counter Machine , at least include more than 240 kind of different spare parts , like scraw ,motor , Metal ,plastic ,wires ,wheels ,gears, bearing ,Axis and so on .

Actually if you dissemble a money counter machine, you will find , there is many kind of materials compose one money counter machine ,the mainly material are : plastics ,metal ,magnetic , Aluminium, copper and many PCB ,wires .

What’s the Spare Parts Inside the Inner box .

Most of the money Counter Machine will put some free spare parts inside the inner color box .Most of them will be fuse , screwdriver ,maybe some rubber wheels .

If you own a mixed money counter machine, it will also have the CIS calibration Pin in the color box ,and will have the cloths to clear the CIS sensor .

1. How is the Money Counter Machine Packing.

Most of the money counter machine packing one machine inside one color box ,and 2 units color box include one shipping carton .

The boxes made by 5 lays Corrugated paper, and the foams is used to protect the plastic body around the machine before put in to the color box .

So after protected by foam ,two boxes , the money counter machine is enough safe from transport destroy.

How to be our sole exclusive agent .

Money Counter Machine is a business , very professional ,so if you need to sell this machine, the best way is got one exclusive model in you country, that will be easy to make double win with you and your manufacturer .

Basic , you will need have technology team/after service team . You must have person can read all the technology documents ,and can do the technology things with the help of the engineer from Feelteck, or after trained by Feelteck .

Second , Base on the different countries ,Feelteck will ask for different quantity for different models .So you must have plan of the fist 3 years , how to selling the model  you need to sole exclusive , and Feelteck also will tell you our conditions , after discuss ,we can have a contract of Sole exclusive agent contact .

How the money counter machine count the money?

When you put the currencies on the hopper of the money counter machine, the start sensor will know there are banknotes need to count , so the start sensor will ask the machine start counting , the wheel will separate the banknotes one by one ,by the drive of the wheels which turning by Big motors .

When the banknote go though inside the money counter , coving the counting sensor , the counting get different signal after coved , and the after the banknote leave , the signal different , its one units banknote passed . Like this way ,the money counter machine will count how many pcs .

For mixed money counter machine ,when the counting sensor got the numbers of the banknotes ,also it will read the denomination and serial number by CIS sensor , then it will give the result of serial number, denominations ,and also the numbers.

Can Money Counter Machine work without power ?  

Feelteck made some models with battery support ,after you charged the battery fully , it can continues more than 3 hours .

Also Feelteck , portable money counter FT-1000 ,Can support the car power supply , and also with battery work , it will be much more easy to use, in car or out door.

How to make the Money Counter Machine to default setting .

Every money counter machine have a default data, the default data means , the sensors have the best sensitivity . But sometime ,customer will changed some data , it cause the money counter count wrong or make some errors , so you must try to set all the data as default .

In Feelteck Money counter machine, you just BATCH 102 ,and press BATCH again , the machine will return all the data to default data .

How to Set the time of Money Counter Machine 

Then normal Money Counter Machine no need to Set the time , only the Mixed Money counting machine , will need to set the time, because ,you will need to make some reports , that will need to relations to the date and time .

You just need to go into the menu ,find the “Time Setting”, use the up and down key to choose the time is ok .

How to Set the Sensors data of Money Counter Machine .

1.The UV sensitivitythe Money Counter Machine: (This function suits models with UV or UV/MG detection).

Press “ADD” button for 3 seconds, the batch display will show

then press “+” button to increase or discrease, the sensitivity level range from A001~A009. A000 display means no UV detection currently. The message will be remembered after pressing “RESET” button.

2.The MG sensitivity of the Money Counter Machine: (This function suits models with UV/MG detection).

Press “ADD” button for 3 seconds, the batch display will show

then press the “ADD” button the batch display will show  then press “+” button to increase or discrease, the sensitivity level range from b001~b009. b000 display means no MG detection currently. The message will be remembered after pressing “RESET” button.

3.The IR sensitivity of the Money Counter Machine: (This function suits models with UV or UV/MG detection).

Press “ADD” button for 3 seconds, the batch display will show

then press the “ADD” button the batch display will show  then press “+” button to increase or discrease, the sensitivity level range from C001~C009. C000 display means no IR detection currently. The message will be remembered after pressing “RESET” button.

4.The size sensitivity of the Money Counter Machine: (This function suits models with UV or UV/MG detection).

Press “BATCH” button for 3 seconds, the batch display will show

then press the “ADD”button the batch display will show

then press “+” button to increase or discrease, the sensitivity level range from d001~d009. d000 display means no this detection currently. The message will be remembered after pressing “RESET” button.

Note: This function only used as assistant detection, It turned off by manufacturer before leaving factory. User can resume it based on his own need.

5.Switch the Money Counter Machine Automatic or Manual operatation

Press “RESET” button for 3 seconds, the batch display will show

or , press “+” or “—“ to change, “YES” means state of automatic, “NO” means manual operation. The message will be remembered after pressing “RESET” button.

How can I got the OEM brand Money Counter Machine .

Feelteck can offer you OEM money counter machine, with the right conditions .The most important thing is we do not have sole exclusive agent first.

If we do not have exclusive agent in your country ,and you have your brand on Money Counter machine , you can discuss with Feelteck . we will tell you how many pcs MOQ  for the OEM with your brand .Normally we will offer the OEM at least 300 pcs for normal machine, because most of the supplier of the materials like Color boxes , will need at leave 300 units .

33.How to maintain Money Counter Machine ?

Clean dust frequently(one time one week normally) for the Money Counter Machine, cut off the power when cleaning.

When you do not use the Money Counter Machine ,Please keep the machine Cut off power.

Please clean dust on  Auto start sensor , left and right counting senor, each time you need to power on use the money counter machine..

The Money counter machine work better when it’s cleanly.

You need to keep the Money Counter machine away from the water ,the machine must be dry.

In order to protect yourself and machine well, please make sure the machine connect to earth well! Far away from strong light and strong magnetic field, such as working hair drier and mobile and so on;